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James Webber

Bellingham, WA, USA

GIS professional with 4+ years of experience managing and analyzing spatial data, configuring enterprise GIS applications, performing SQL analysis, and providing technical support to stakeholders. Skilled at translating business needs into practical, data-driven GIS solutions through collaborative problem solving.

EXPERIENCE

Harris Govern | Remote, WA Apr 2024 – Present
SUPPORT ANALYST (GIS & CAMA APPLICATIONS)
• Led GIS and CAMA support across 15 counties, resolving 404 of 938 annual cases via CRM, screen sharing, phone, and Remote Desktop to troubleshoot issues and ensure data accuracy.
• Improved data integrity by 25% and reduced recurring data version corrections by 20% by reviewing stored procedures and modules, creating SQL validation reports, and standardizing data version checks.
• Collaborated with 5 cross-functional teams to streamline escalations, manage feature releases, and simplify stakeholder communications using AI-assisted tools.
• Authored 50+ procedural guides and knowledge base articles to standardize workflows, improve onboarding, and reduce repeat support inquiries.

Duke University School of Medicine | Durham, NC Aug 2022 – May 2023
GIS CONSULTANT
• Deployed ArcGIS Enterprise on a virtual machine and configured Windows Server 2022, ArcGIS Server 10.9.1, and Esri Web Adaptor with security patches to enable spatial analysis for 29 Child Opportunity Index indicators for instructor’s childhood obesity study.
• Integrated 16 multi-source datasets (CSV, polygon, point, address geocode) into a centralized geodatabase and developed an ArcGIS Experience Builder web app with REST services via ArcGIS Online to support research.
• Developed 5 web tools and 3 parameterized geoprocessing services supporting buffer and hotspot analysis to reveal neighborhood-level health and environmental patterns.
• Delivered demonstrations, authored SOPs, and produced 3 technical documentation sets, 2 research reports to ensure reproducible workflows and data migration.

University of North Carolina at Charlotte | Charlotte, NC Jan 2019 – Jan 2020
GIS RESEARCH ASSISTANT
• Produced 12 publication-quality maps in ArcGIS Pro by creating 5 spatial datasets and performing hotspot analysis to identify disease clusters and risk factors.
• Compiled 2 geodatabases, metadata, and technical reports to optimize spatial data workflows and support research project goals.

EDUCATION
North Carolina State University | Raleigh, NC
Master of Geospatial Information Science & Technology, 2023
UNC Charlotte | Charlotte, NC
B.S., Geography, Concentration: Geographic Information Science and Technology, 2020

SKILLS & COMPETENCIES
ArcGIS Enterprise | ArcGIS Pro | Survey123 | QGIS | PostgreSQL/PostGIS | SQL | Python (ArcPy) | ModelBuilder | Geodatabase Design & Management | Web GIS Deployment | AI-Assisted Workflow Automation

Enterprise GIS | Data Validation & QA/QC | Spatial Data Integration | County GIS & CAMA Systems | Cross-Platform GIS Proficiency | Stakeholder-Focused Support | Workflow Optimization

James Webber

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