– It All Starts Here


Patricia Rogers

York, PA, USA

Ready Responders, Remote June 2021 – Present
Customer Service Representative
• Answer phones within 30 seconds to give the best customer service possible
• Schedule appointments for partnership patients in an efficient but empathic manner

Petco, York, PA November 2016 – June 2021
Merchandise Operations Leader, March 2020 – June 2021
• Received 13-25 pallets of merchandise every week to restock shelves
• Supervised all shift employees as Leader on Duty, and was in charge of opening and closing the store as a primary key and code holder
• Scheduled corporate planograms and resets that would maximize customer interaction with staff.

Dog Trainer, November 2016 – March 2020
• Conducted small group classes and private lessons about positive dog training
• Created a schedule to maximize the selling of training classes

Wellspan Health, York, PA August 2014 – October 2016
Front Desk Office Assistant
• Created a schedule for all patients that worked with their schedule and the prescribed reoccurring visits
• Entered billing codes for each patient to ensure that insurance was billed in a timely manner

County of York Parks Department, York, PA May 2008 – October 2010
Park Naturalist
• Led hikes of large groups throughout the park on a variety of topics, including birds, geology, dendrology, habitat, sensory exploration, and pond life
• Researched and developed 3 large exhibits and 3-5 temporary displays
• Supervised, scheduled, and trained part-time naturalists, volunteers, and interns

Colorado Springs Forestry Service, Colorado Springs, CO October 2004 – February 2005
Forestry Intern
• Recorded the field inventory of street trees efficiently and created an accurate ArcGIS shapefile from an excel spreadsheet
• Updated and maintained computer databases

College of Forestry – Auburn University, Auburn, AL August 2002 – May 2004
Research Assistant
• Digitized aerial photographs for the West Georgia Project
• Performed various functions including sorting, counting, drying, weighing, and grinding field samples
Auburn University, Auburn AL May 2004
Bachelor of Science, Forestry

Harrisburg Area Community College, Harrisburg, PA January 2021 – May 2022
Diploma, Geospatial Technology, GPA 3.4
Relevant Courses: ArcGIS Pro and ArcGIS Online

ESRI Online Campus July 2003 - Present
Courses Completed:
• ArcGIS Survey 123: Author a Survey on the Web, November 2021
• Integrating Data in ArcGIS Pro, June 2021
• Getting Started with the Geodatabase, June 18, 2021
• Location-Enabling Data, June 15, 2021
• Getting Started with Data Management, June 14, 2021
• Introduction to Spatial Data, June 13, 2021
• Basics of Geographic Coordinate Systems, June 12, 2021
• Python for Everyone, May 27, 2021
• Working with Rasters in ArcGIS, March 2004
• Learning ArcGIS 1 & 2, July 2003

Patricia Rogers

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Posted 2022-06-22 under Entry Level