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Dallas, TX 75251 | (469) 387-6143 | firstname.lastname@example.org | linkedin.com/in/garrigrossi
BUSINESS INTELLIGENCE • GEOSPATIAL ANALYSIS • SALES ENABLEMENT & CONSUMER INSIGHT
Eloquent data storyteller with a knack for uncovering hidden insights and trends to foster informed business decision-making. Recognized authority and trusted advisor on geographic information systems with deep expertise in geospatial analysis, modeling, and system design. Relentless problem solver known for laser-like accuracy, a keen eye for detail, and an eagerness to tackle challenges others deem impossible.
AREAS OF EXPERTISE
Quantitative Analytics | Business Analysis | Data Visualization | Dashboards & Metrics | Data Storytelling
Spatial Analysis | Geospatial Databases | Geographic Information Systems | Geocoding | Geomatics
Marketing Strategy | Market Research | Sales Enablement | Customer Success | Category Management
City of Grapevine
IT Customer Service Manager – City of Grapevine, TX Nov 2020 – May 2020
Responsible for ensuring the City of Grapevine’s technical service staff are knowledgeable and prepared for their work, and help the management understand the technical challenges and needs of its employees.
Senior Financial Analyst – Procurement Finance Jun 2019 – Nov 2020
Streamlined complex business processes using data preparation and visualization tool. Verified and published supplier Cost Sheet updates to internal Accountants and Analysts as well as collaborating on RFPs for existing and potential customers.
Customer Success & Sales Enablement Analyst Mar 2016 – Apr 2019
Illuminated business trends and insights by modeling, authoring, and communicating elaborate data stories to optimize marketing, sales, and business operations. Elucidated consumer insights and behavior, recommended optimal stock recommendations through inventory analysis, facilitated territory optimization through geospatial analysis, identified at-risk accounts through deep-dive fringe analysis, and uncovered market opportunities through sales accountability reporting.
Increased auto battery sales 50% at dealer locations by creating a reporting system that focused on battery testing and increased the testing rate to 35%.
Boosted sales 35% through for an account with suffering profits by conducting a fringe analysis to identify the 10% of dealers requiring sales procedure course corrections.
GIS Analyst Mar 2013 – Mar 2016
Leveraged geospatial analysis to communicate business insights, with ownership of mapping data, spatial business intelligence dashboards, spatial analysis for internal and external territory optimization, and competitive analysis based on location proximity.
Cut travel costs 10% and enabled a balanced account load for a 10-person territory boundary map through an iterative analysis based on total number of customers and average drive times.
Saved four hours of manual work by developing an automated workflow for optimizing opening inventory for new dealers, maximizing sales by analyzing existing dealer sales data and registered vehicles within the service radius.
PROFESSIONAL EXPERIENCE (continued)
City of Plano, TX
Senior GIS Analyst Jan 1998 – Mar 2013
Contributed geospatial analysis and crafted maps to enable mission-critical city functions, including the development of court exhibits, radio tower line-of-sight analyses, and training scenario maps. Oversaw public safety-related spatial databases, maps, cartographic specifications, and other metadata, with accountability for national cartographic standards and non-proprietary data as a shared resource for all GIS users.
Led a team of data technicians and analysts in implementing a new street address methodology within the 911 database, updating 100,000 records with an aggressive deadline and no room for downtime.
Earned the Mayor and City Council’s Public Service Appreciation Award for participating in the recovery and investigation of the Space Shuttle Columbia disaster.
Education & professional development
Bachelor of Science (BS) – Geography & Computer Science | University of North Texas
Certified Professional Category Analyst | Category Management Association
Certified Professional Category Manager | Category Management Association
Certified Professional Strategic Advisor | Category Management Association
ArcGIS Desktop Associate Technical Certification | Esri
Certified Technical Trainer (CTT+) | CompTIA
Certified Geographic Information Systems Professional (GISP) | GIS Certification Institute (GISCI)
Esri Authorized Instructor (Desktop I, II, III) | Esri
Business Intelligence Tools: MicroStratregy | Tableau | Alteryx | ESRI Business Analyst
ESRI Tools: ArcGIS 10.x | ArcInfo (ArcGIS Pro, ArcMap, ArcCatalog, ArcToolbox)
Spatial Analyst| Network Analyst | 3D Analyst | SDE | IMS
Languages: SQL | C++ | Visual Basic | Python
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Posted 2020-05-19 under Geospatial