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MESQUITE, TX, USA
Dallas, TX 75251 | (469) 387-6143 | email@example.com | linkedin.com/in/garrigrossi
GEOSPATIAL ANALYSIS BUSINESS INTELLIGENCE APPLICATION DEVELOPMENT
Persuasive data storyteller with a knack for uncovering hidden insights and trends to foster informed decision-making. Recognized authority and trusted advisor on geographic information systems with deep expertise in geospatial analysis, modeling, and system design. Relentless problem solver known for high accuracy, a keen eye for detail, and an eagerness to tackle challenges others deem impossible.
AREAS OF EXPERTISE
Geographic Information Systems | Data Visualization | Dashboards & Metrics | Data Storytelling
Spatial Analysis | Geospatial Databases | Quantitative Analysis | Business Analysis | Geomatics
Marketing Strategy | Market Research | Sales Enablement | Customer Success | Category Management
CITY OF GRAPEVINE
IT Customer Service Manager City of Grapevine, TX Nov 2019 April 2020
Responsible for ensuring the City of Grapevines technical service staff are knowledgeable and prepared for their work, and help the management understand the technical challenges and needs of its employees.
Senior Financial Analyst Procurement Finance Jun 2019 Nov 2019
Streamlined complex business processes using data preparation and visualization tool. Verified and published supplier Cost Sheet updates to internal Accountants and Analysts as well as collaborating on RFPs for existing and potential customers.
GIS Analyst Mar 2016 Apr 2019
Illuminated business trends and insights by modeling, authoring, and communicating elaborate data stories to optimize marketing, sales, and business operations. Clarified consumer insights and behavior, recommended optimal stock recommendations through inventory analysis, facilitated territory optimization through geospatial analysis, identified at-risk accounts through deep-dive fringe analysis, and uncovered market opportunities through sales accountability reporting by using top ESRI and other BI tools such as Tableau and Alteryx.
Increased auto battery sales 50% at dealer locations by creating a reporting system that focused on battery testing and increased the testing rate to 35%.
Boosted sales 35% through for an account with suffering profits by conducting a fringe analysis to identify the 10% of dealers requiring sales procedure course corrections.
GIS Analyst Mar 2013 Mar 2016
Leveraged geospatial analysis to communicate business insights with ownership of mapping data, spatial business intelligence dashboards, spatial analysis for internal and external territory optimization, and competitive analysis based on location proximity. ESRI tools and extensions were used extensively to uncover potential opportunities.
Cut travel costs 10% and enabled a balanced account load for a 10-person territory boundary map through an iterative analysis based on total number of customers and average drive times.
Saved four hours of manual work by developing an automated workflow for optimizing opening inventory for new dealers, maximizing sales by analyzing existing dealer sales data and registered vehicles within the service radius.
CITY OF PLANO, TX
GIS Analyst Jan 1998 Mar 2013
Contributed geospatial analysis and crafted paper, digital, and online maps to enable mission-critical city functions, including data conversion, web mapping and application support, and training scenario maps. Oversaw public safety-related spatial databases, maps, cartographic specifications, and other metadata, with accountability for national cartographic standards and non-proprietary data as a shared resource for all GIS users. Pioneered workflows to update and maintain Public Safety infrastructure to reduce labor hours by 50%.
Coordinated with neighboring municipalities to ensure highly accurate and routable inter-city street network routing.
Mediated difficult GIS Public Safety policy between Police/Fire/Dispatch priorities.
Led a team of data technicians and analysts in implementing a new street address methodology within the 911 database, updating 100,000 records with an aggressive deadline and no room for downtime.
Earned the Mayor and City Councils Public Service Appreciation Award for participating in the recovery and investigation of the Space Shuttle Columbia disaster.
EDUCATION & PROFESSIONAL DEVELOPMENT
Bachelor of Science (BS) Geography & Computer Science | UNIVERSITY OF NORTH TEXAS
Certified Professional Category Analyst | CATEGORY MANAGEMENT ASSOCIATION
Certified Professional Strategic Advisor | CATEGORY MANAGEMENT ASSOCIATION
ArcGIS Desktop Associate Technical Certification | ESRI
Certified Technical Trainer (CTT+) | COMPTIA
Certified Geographic Information Systems Professional (GISP) | GIS CERTIFICATION INSTITUTE (GISCI)
Esri Authorized Instructor (Desktop I, II, III) | ESRI
Business Intelligence Tools: MicroStratregy | Tableau | Alteryx | ESRI Business Analyst Sharepoint
ESRI Tools: ArcGIS (ArcGIS Pro, ArcMap, ArcCatalog, ArcToolbox)
ArcGIS Online| Spatial Analyst| Network Analyst | Map Objects | ArcGIS Server
Languages: SQL | C++ | Visual Basic | Python
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