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12175 S Blackbob Rd Olathe, KS 66062 (913) 710-5427
Cartographer with six years of professional experience using ArcGIS and proprietary software to perform quality assurance on mapping products and editing geospatial data. Lead role in customer services related to cartographic products and processes. Experience with internet based mapping applications and extensive knowledge using GPS units with familiarity using field survey techniques.
Georeferencing Spatial Analyst
Microsoft Office Suite
Fluent in English and German
SENIOR CARTOGRAPHY ADMINISTRATOR, GARMIN INTERNATIONAL
Manage customer service support related to automotive mapping, marine navigation, and outdoor recreation products, resulting in a 72% increase in resolved issues.
Receive and compile high priority assignments and provide feedback to management.
In charge of law enforcement inquiries, working directly with Garmins legal department, improving the efficiency and quantity of replies by 43%.
Assist with the cartography coordination among various departments and data suppliers.
Collaborate with Aviation Cartography to validate minima altitudes, visibilities, and notes for Instrument Approach Procedures.
CARTOGRAPHY ADMINISTRATOR, GARMIN INTERNATIONAL
Provided assistance to Garmin customers to facilitate the ordering of cartographic products.
Resolved customer complaints and authorized refunds as necessary.
Assisted with maintaining the accuracy and compatibility of products on the Garmin website.
CARTOGRAPHY TECHNICIAN, GARMIN INTERNATIONAL
Utilized proprietary software and cartographic tools to analyze, manipulate, and edit geographic data.
Tested and performed quality assurance on mapping products before being released to the general public.
Collaborated with management and team members on assignments and projects.
GIS TECHNICIAN, SANBORN MAP COMPANY
Internship that included the involvement of multiple hydro-flattening projects.
Analyzed water bodies and digitized features to be used in spatial datasets.
MASTER OF SCIENCE IN ENVIRONMENTAL AND URBAN GEOSCIENCES, UNIVERSITY OF MISSOURI AT KANSAS CITY
Cumulative GPA: 4.0
Major Coursework in Advanced GIS, Environmental Remote Sensing, Digital Image Analysis, and Satellite Climatology
Thesis Title: Characterizing Impacts of Land Use and Land Cover Change on Urban Runoff Potential using the HEC-GeoHMS Model
BACHELOR OF SCIENCE IN GEOGRAPHY AND ENVIRONMENTAL STUDIES, UNIVERSITY OF COLORADO AT COLORADO SPRINGS
Cumulative GPA: 3.7
Major Coursework in Image Processing, Cartography, Hydrology, Internet GIS, and Climatology
Certificate in Geographic Information Systems
Lifetime member of the National Society of Leadership and Success
Used NDVI to show vegetation changes caused by pine beetle infestation in Summit County, Colorado
Combined population and income data with ArcGIS to identify food deserts in the Colorado Springs area
Research project to Guatemala studying hydrological field survey techniques
Used satellite data and remote sensing techniques to analyze the effects burn scar has on flooding potential
Used geospatial tools to study the effects heat waves had on Europe during a given time period
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