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Varun Kakkar

Mumbai, India

B.E. working as ESRI cloud GIS Analyst. I have the following experience:

Designation

Image Annotator
Analyst-AMO
ESRI Cloud/MACS - GIS Analyst

Occipital Tech (05/2020 - 11/2020).

Worked as an image annotator intern.
Experienced in using tools like VGG Image Annotator, Pixel Annotation. Annotating the objects creating instances.

CyberTech Systems & Software ltd.(12/2020 - 10/2021).

Working as Analyst-AMO and my key responsibilities are:
Identify, understand, and articulate solutions for customer issues by means of Chromebook knowledge.
I am responsible to document technical issues via incident tracking which involves authoring, technical editing, customer information, etc.
Interpret user issues to determine or update software changes to the end-users.
Work in other technical areas of software support as customer and business needs require.
Monitor ArcGIS Server alerts.

CyberTech Systems & Software ltd.(10/2021 - current).

Working as ESRI Cloud/MACS - GIS Analyst and my key responsibilities are:

Provide world-class technical support to end-users of ESRI software to effectively diagnose and resolve incidents, while making a positive impression.
Identify, understand, and articulate solutions for customer issues by means of ArcGIS knowledge including ArcGIS for Desktop, ArcGIS Enterprise, ArcGIS Online, and other ArcGIS technologies.
Interpret user issues to determine or recommend software changes to product engineers.
Work in other technical areas of software support as customer and business needs require.

Technical Skills

MS Office
HTML
CSS
Programming in C, C++
Python
Java
MY SQL
Angular JS
Microsoft Azure and Amazon Web Services (AWS)
ArcGIS Enterprise
ArcGIS Desktop
ArcGIS Pro
ArcGIS Online
ArcGIS Enterprise & Online Applications.

Teams/Projects

I-Gate For Automated Systems.
(12/2015 - 05/2016)
RF-ID TAG, Stepper Motor done in the Embedded Systems.
Offline Data Streamer with Authenticated App using Raspberry PI and Wifi Module.
(11/2019 - Present)

Achievements

State Level Technical Quiz Competition.
(03/2016 - 03/2016)
Participated in Anveeksha's 16 in a state-level Technical Quiz Competition and stood 2nd runner Up in K.J. Somaiya Polytechnic.
Certified India International Science Festival 2019.
(11/2019 - Present)
National Cadet Corps
(2009 - 2012)
Secured A Grade In Cadet Examination.
Certificate Of Completion In Programming in C (05/2013 - 06/2013)
From NIIT.
Certificate Of Participation
(03/2017 - 03/2017)
Workshop on JSP, JQUERY & JAVASCRIPT Conducted By Computer Society Of India(CSI)
Certificate Of Publication in International Journal Of Science And Research (IJSR). (12/2020 - Present)
Final Year Project Paper published in International Journal Of Science And Research (IJSR). The article has been downloaded 28 times.
Certificate of HIPAA HITECH Privacy for Business Associates (2021)
(11/2021 - Present)
Certificate of Security Awareness - Strongest Link (2021)
(11/2021 - Present)

Known Languages

English - Professional working proficiency
Hindi - Professional working proficiency
Marathi - Limited working proficiency
Punjabi - Native or bilingual proficiency
French - Limited working proficiency

Varun Kakkar

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